Client Technologies Analyst

Company Name:
Health Care Svc Corp
This position is responsible for configuring, installing, monitoring and maintaining IT users desktop software and hardware; supports mobile workforce. Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Responsible for documenting solutions to problems and developing end-user guidelines. May provide on-site training to users. Evaluates, maintains, modifies (e.g., creates macros, templates) and documents desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes. Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements.
Bachelor''s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
1 year of IT work experience in supporting desktop software and hardware products and problems solving/troubleshooting.
Requires knowledge and experience in own functionstill acquiring higher-level knowledge and skills.
Builds own knowledge of HCSC, business processes and customers.
Solves a range of problems.
Analyzes possible solutions using standard procedures.
Receives a moderate level of guidance and direction. _Job ID #:_ 439151
Location: MT - Great Falls
Functional Area: IT Infrastructure
Department: MT Dirr Corp Planning,Projects
Position Type: Full-Time Regular
Education Required: Not Indicated
Experience Required: Not Indicated
Relocation Provided: Negotiable
Posting Expiration Date: May 15, 2014

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